Delivery Information

Log Delivery Changes for Spring - collections only after 31st March

We will be scaling back our deliveries and after the end of March we will no longer be delivering logs, although we will continue our collection service. You’ll still be able to collect logs from our warehouse in Moreton-in-Marsh throughout the year, and you can order as many logs as you need during the rest of the winter providing we can deliver before the 31st March. 

Kind regards,
The Cotswold Logs (and Cotswold Seeds) Team

We will restart our full delivery schedule as deman increases again late autumn

Cotswold Logs delivers and stacks within a 20 mile radius of Moreton in Marsh throughout Oxfordshire, Gloucestershire, Warwickshire and Worcestershire.

This area includes: Chipping Norton, Stow on the Wold, Witney, Burford, Northleach, Stratford Upon Avon, Charlbury, Fairford, Bourton on the Water, Banbury, Evesham, Lechlade, Shipston on Stour, Woodstock, and villages in between.

Delivery Days: Please put your postcode into ‘CHECK YOUR NEXT DELIVERY’ at the top of the page to find out your next delivery date. 

There are three delivery options:

1. Free delivery and stacking

On our scheduled delivery day to your area (see the postcode lookup tool in the red bar at the top of the page). Please understand that we cannot provide a specific time for your delivery unless you opt for the priority service below at an additional cost. This is because each delivery we make can take differing amounts of time depending on stacking location and distance. A small delay in one delivery can have a knock on effect for the rest of the deliveries that day, and we would be letting our customers down if we tried to guarantee an ETA for their delivery

Please use our delivery calculator in  the red bar at the top of the page to see when we could deliver to your postcode.

2. Priority delivery and stacking

Due to the ongoing Covid-19 Pandemic we are unable to offer priority deliveries at this time.

We offer this service every Friday for a cost of £25…use this option if you need your logs sooner than your scheduled delivery day.

Please use our delivery calculator in the red bar at the top of the page to see when we could deliver to your postcode.

3. Collect from our warehouse

You are welcome to pick your logs up from our Moreton-in-Marsh warehouse which is open Monday to Friday 9am-5pm. Just look for 'Cotswold Seeds' when you get to the Cotswold Business Village. Please give us 24 hours notice for collections.

Live outside our 20 mile radius?

Please call us on 01608 653200 for out of area delivery charges.

 

Below are some of the most frequently asked questions:

Q: How do I know when my Scheduled Delivery day is?
A: Check the scheduled day for your location by entering your postcode in the red bar at the top of any page or click here delivery calculator. On the Delivery Info page there is a map roughly showing our delivery catchment area. If you live outside this area, or still need assistance, call our office on 01608 653200.  

Q: I live outside your 20 mile radius, can you still deliver to me?
A: Of course. This does attract a small extra cost. To get an accurate quote or arrange a delivery, please call us on 01608 653200.

Q: I want my logs stacking, but it is a long way from the road. Is this a problem?
A: No. We will stack your logs (when delivery takes place within our 20 mile radius) wherever you would like them, providing the area is accessible and clear of other items. Nothing is too much trouble.

Q: Do you offer different length logs?
A: Yes, we always hold a good stock of both 9" and 12" logs.

Q: Can I choose the thickness of my logs?
A: No, because log thickness can vary from load to load. This is determined by the size of the trees that the logs have been cut from. Small trees and branches will tend to be cut into 'rounds' and larger trunks into 'splits'. We are unable to predict or control this variation and you are likely to receive both rounds and splits in your load, but both burn equally as well.

Q: I have a very narrow drive, will your lorry be able to fit?
A: Our fleet consists of Mercedes Sprinter vans. It is rare that we have any accessibility problems, but if you think there will be a problem, please let us know at the time of ordering.

Q: If I book a scheduled delivery, is there any way to know what time it will be delivered?
A: Our drivers do not finalise their routes until the morning of delivery. Please call if you require a rough idea of timings, we can let you know if it would be  morning or afternoon. The other option is to book a Priority Delivery where you can choose a time slot on a Friday  which we dedicate to timed deliveries.

Q: How does your load size compare to other suppliers?
A: We sell Full, Double and Half Loads. To compare with other suppliers can be tricky - some companies measure in bag size, stack size, volume, weight etc.. We estimate the number of logs in one load (this will always vary due to different sized logs) and use that as our comparison.  One full load is roughly equivalent to one large builders tote bag of 1.2m3.

Q: If I book a scheduled delivery, when will my order arrive (this week or the following week)?
A: Deliveries will vary depending on availability. Please search your postcode in the CHECK YOUR NEXT DELIVERY to see the next scheduled delivery date for your area. 

Q: Can I arrange a regular delivery of logs (such as every week)?
A: Yes. Call our office on 01608 653200, and we will happily set up a regular delivery for you.

 

Delivery Area

*approximate delivery area